Operations and Supply Chain Management Program



Operations and Supply Chain Management is the backbone of the business as taking an interest in this field may provide students with various empowering positions in an organization. Operations and Supply Chain Management Program provides you with the skills of effective decision-making in terms of money, market, quality improvement, entrepreneurship, leadership, confidence, time-management, team-work, customer relations and more.

Students in this program learn the concept on how to tackle new opportunities and challenges of an internal organization such as handling day-to-day activities, designing products, maintaining the production line and other operational requirements as it entails a range of categories covering every other task in an organization, students learning this course will learn skills of actual professionalism and pragmatism.

Operations Supply Chain Management includes topics on how to tackle employees and assist in improving the overall goals of the organization by managing and assessing their performance. Planning operations strategies is an essential part of this program as it may prepare students for long-term expertise of supply chains, shaping and designing of supply chain and products, handling of services and products, advertisement and communication in marketing and innovation techniques.

Moreover, Operations And Supply Chain Management is a completely different part of Supply Chain management. Supply Chain Management students might learn the external and internal factors of running an organization through its supply chain. Meanwhile, Operations and Supply Chain Management handles internal affairs of a business. Supply chain is an additional part of this program as it not only provides tools of leadership and managing the entire operations, it also may prepare students in learning how to manage the supply chain segment of an organization. This means they may learn to assess capacity management- how much space is required for inventory; the management and handling of inventory, administering logistics and transportation, allocation of resources, appointing schedules allotted solely to operations of goods and services proceeding towards lean production and sustainability as well as organizing projects that are organization-based as well as assisting students to execute them successfully. This is a self-paced program, this means that you can complete this certificate program at your learning pace within the allotted program duration access. At successful completion of the program the student will be awarded with a Certificate of Completion.

  • Self-Discipline your self

  • Schedule the time required for study

  • Be Focussed once you enroll.

  • Identify the significance of operations management and their role in the organization in sustainability, preservation and strategic planning.

  • Explain the term ‘value’ and its essence to production of goods and value chains.

  • Identify the obstacles occurring in Operations Management.

  • Specify various methods of calculation decision-making process internally and externally.

  • Classify four kinds of business performances

  • Demonstrate how businesses can achieve a competitive edge.

  • Define the customers side of perception and analysis of an organization’s products.

  • Classify forms of technology in assembling and service handling and their significance in operations.

  • Analyze the pros and cons of involving technology.

  • Identify the levels of modelling and creating products and services

  • Identify each type of service-delivery system design.

  • Identify how Inditex/ Zara handles its supply chain.

  • Demonstrate types of arrangements required in location decisions, supply chain and application of the center of gravity method.

  • Define how to minimize costs in supply chain applying the logistic model.

  • Identify each type of procedure needed to produce goods and services.

  • Describe the utilization of product-process and service-process positioning matrix, designing procedures and maps.

  • Define Little’s Law and how to allocate resources.

  • Identify types of layout patterns and their appropriate use.

  • Describe obstacles arising in an organization’s setting.

  • Discuss the significance of predicting value chains.

  • Define time series and forecasting.

  • Demonstrate the usage of moving average and exponential and smoothing models.

  • Discuss capacity and how to calculate it.

  • Evaluate short and long term capacities and their restrictions.

  • Identify and discuss what kind of inventories are there, their significance and pricing.

  • Analyze the factors that determine inventory arrangements.

  • Demonstrate how to evaluate ABC inventory.

  • Explain the mechanisms of a single-period and fixed-period inventory systems.

  • Define key principles of supply chain management.

  • Discuss logistics, transportation and their operations.

  • Identify the types of obstacles occur in supply chain and techniques to resolve them.

  • Discuss the part of e-commerce in supply chain.

  • Evaluate different types of calculations in costings within the supply chain.

  • Identify how businesses add sustainable ways of producing in supply chain and define reverse logistics and its functions.

  • Discuss the importance of handling resource allocation in a manufacturing and service organization.

  • Define key parts of aggregate planning.

  • Describe scheduling and its types.

  • Demonstrate how to resolve the types of sequencing; single and two resource.

  • Illustrate how to apply the Gantt charts in managing schedules.

  • Discuss the significance and theory of quality.

  • Demonstrate the GAP model and its emphasis.

  • Define key principles of Six Sigma.

  • Define kaizen and poka-yoke.

  • Identify quality control systems and obstacles in producing goods and services.

  • Demonstrate how to draw control charts for two types of data e.g. discrete and continuous.

  • Discuss process capability and calculate process capability index..

  • Identify and analyze the four sets of lean operation systems; apparatus and procedures in producing goods and services.

  • Examine how Lean Six Sigma is applied to enhance operations conditions.

  • Analyze the key principles in just-in-time operating systems.

  • Interpret the core obstacles linked with project management.

  • Demonstrate how to use the Critical Path Method.

  • Define make time/ cost trade-off arrangements in projects.

  • Explain how to measure probabilities and expectations in project finishing time applying the Project Evaluation and Review Technique (PERT).





At successful completion, you will receive digital badges that can be used online to display your achievements.




At the completion of the program, you will be awarded with a program completion certificate.




With the completion of this program, you will also be awarded with Career Enhancement Clock Hours (CECH), that may be displayed on your resume. 




Your completion also comes with a dedicated transcript that shows your areas of grades for each course you attended.

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At successful completion of the program you will receive a Certification of Completion with your name on it from NEIH. A certificate of completion displays that you have successfully completed the course work required in the program. It sets a benchmark that others may or may not have achieved. 

How can i get started?

Simply visit the program page of your choice and register.

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We at NEIH offer 14 areas of study to suit the interest of our student community. We currently offer over 90 plus programs. NEIH is one of the very few schools to reach such benchmark and we are proud of it. Our programs are offered at various schedules along with affordable tuition and payment plan options. So please take your valuable time and browse through our subject areas and the programs offered. 


TEL: 973-642-4160


24 Commerce St, Ste 401
Newark, New Jersey 07102