Executive Administrative

Assistant Program



Executive Administrative Assistant program are designed for individuals that would like to pursue a career as an administrative assistant. The program is geared towards providing the learner the knowledge of managing, organizing the workplace, ethically working, understanding the team in the workplace, customer focus development, communication skills, technology, skills for presentation, meeting and events planning, physical and electronic records and mail management, understand documents pertaining to finances of the business and computer applications such as Microsoft office word, Microsoft office excel, Microsoft office PowerPoint, and Microsoft office outlook. The main duties and responsibilities of an executive administrative involves taking messages, scheduling appointments arranging staff meeting, managing incoming calls, billing and creating reports, proof-read documents, manage database, perform basic book-keeping and other computer related task and duties as required by the company. Companies rely on duties of executive administrative assistants to perform the day to day crucial tasks that keeps the company updated, also the companies administrative assistant at many occasions is the front line voice of the company, since they may be assigned as the first point of contact at the company by the customer, therefore the administrative assistant in many ways represents the brand of the company. Executive Administrative Assistant Program is an online program and can be done at your pace within the allotted timeframe. 

This program is designed for learner’s who want to advance their career and are unable to do so, due to their work and person obligations. 

At successful completion of the program the student will be awarded with a Certificate of Completion. 


Executive Administrative Assistant Program Outline



The student in this program will be learning the following topics:

  1. Introduction to Workplace

  2. Professionalism

  3. Organizing as an Executive Administrative Assistant

  4. Ethical Work

  5. Understanding the Team at Workplace

  6. Customer Orientated Focal Point

  7. Skills of Communication at Workplace

  8. Understand Technology

  9. Office Presentation Development

  10. Events and Meetings for Planning

  11. Record Management (Electronic and Physical) as an Executive Administrative Assistant

  12. Synchronizing Travel for Business 

  13. Fundamentals of Financial Documents

  14. Computer Skills such as Microsoft Office Word, Excel, PowerPoint and Outlook.

Microsoft® is a trademark of Microsoft Corporation.

  • Self-Discipline your self

  • Schedule the time required for study

  • Be Focussed once you enroll.

  • Describe office administration

  • Understand the duties assigned to administrative assistants

  • Understand the expectations of an employer for skills related to the profession of an administrative assistant

  • Describe various skills such as technical, communication, customer, interpersonal, productivity etc.

  • Understand the types, structures of organization. 

  • Understand and describe the elements of being a professional.

  • Describe and perform business etiquette.

  • Explain important skills that an executive administrative assistant must possess.

  • Describe factors that affect the image of an executive administrative assistant.

  • Describe accountability

  • Understand meeting the goals. 

  • Demonstrate an organized workspace. 

  • Manage work using planners, prioritizing, organizing, streamlining, and being productive. 

  • Describe work ethics and explain elements of work ethics, e.g. confidentiality, behavior, respecting etc. 

  • Understand the process of making ethical choices. 

  • Understand and describe the workplace team of the organization.

  • Describe the role of the team at the workplace.

  • Describe skills to be a part of the teamwork.

  • Understand the challenges faced by the team at workplace. 

  • Explain the concept of customer focus.

  • Describe the strategies to focus on customers.

  • Explain and describe skills of customer service such as solving problems, listening, email, telephone, in person etc. 

  • Describe and explain on how to manage difficult customers. 

  • Understand communication skills process.

  • Describe various verbal vs non-verbal skills of communication.

  • Develop written communication skills. 

  • Develop skills of listening. 

  • Describe the use of technology at workplace for performing duties such as emailing, messaging, document sharing, conferencing, fax, networking, etc.

  • Understand skills pertaining to communication via telephone for incoming and outgoing calls.

  • Describe the process of leaving a voicemail. 

  • Understand the importance of security in workplace by securing email password, Wi-Fi passwords, data storage password etc. 

  • Describe the process of developing a presentation using computer applications such as Microsoft power point including writing and presenting the presentation. 

  • Describe the meeting types at the workplace. 

  • Describe the formats of meeting such as web-meeting, face to face meeting etc. 

  • Understand the role of an executive administrative assistant in meetings and conferences.

  • Describe concepts pertaining to record management.

  • Explain the storage, retaining, and filing of physical business records.

  • Explain the storage, retaining, and filing of electronic business records.

  • Describe and understand the handling of incoming and outgoing mails.

  • Describe document printing and copying at workplace.

  • Understand the process of handling business related national and international travels.

  • Describe financial documents such as balance sheet, income statement, cash flow.

  • Describe taxes, and payroll of employees.

  • Understand petty cash and other transaction related to purchasing.

  • Describe bank related task for workplace. 

  • Create and edit word documents

  • Create letters using word document

  • Create presentations using power point presentation

  • Create excel sheet and understand the use of formulas and functions in excel. 

  • Understand to manage emails and calendar using outlook





At successful completion, you will receive digital badges that can be used online to display your achievements.




At the completion of the program, you will be awarded with a program completion certificate.




With the completion of this program, you will also be awarded with Career Enhancement Clock Hours (CECH), that may be displayed on your resume. 




Your completion also comes with a dedicated transcript that shows your areas of grades for each course you attended.

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At successful completion of the program you will receive a Certification of Completion with your name on it from NEIH. A certificate of completion displays that you have successfully completed the course work required in the program. It sets a benchmark that others may or may not have achieved. 

How can i get started?

Simply visit the program page of your choice and register.

To Find More Information 

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By submitting any form on this website, you give us the authorization to contact you for information on the requested information. 




We at NEIH offer 14 areas of study to suit the interest of our student community. We currently offer over 90 plus programs. NEIH is one of the very few schools to reach such benchmark and we are proud of it. Our programs are offered at various schedules along with affordable tuition and payment plan options. So please take your valuable time and browse through our subject areas and the programs offered. 


TEL: 973-642-4160


24 Commerce St, Ste 401
Newark, New Jersey 07102